Contact us
We read every message and route it to the right person.
support@run-3.io
Use this address for bug reports on the website, outdated guide copy, and accessibility barriers you encounter while reading or playing.
What to include
- The page URL and a short description of what went wrong.
- Your browser name and version if the issue involves the web player.
- Any screenshot or screen recording you can share. Attach files only if your email provider allows it.
Response time
We reply to most messages within a few business days. Complex investigations can take longer, but we acknowledge receipt when we need extra time.
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